Mission

Our talent management expertise ensures we attract, cultivate, and retain the talented professionals required to achieve our client’s business goals better, faster and more efficiently. Navitas Healthcare is client and patient focused, always providing the best talent to each of our respective clients.

We have continued to develop and maintain a vast database of active Clinical and Non-Clinical talent pool of resources to supply to each of our valued customers. With this high touch database, it allows us to deliver faster and more accurately than our competition. Our skilled team researches its clientele when we start a working relationship together to fully understand who they are as a healthcare provider, what mission they deliver in all departments, who they are trying to hire and what employees say about the institution. We do this so we generate a holistic view of each opportunity. Our recruiting professionals of delivery managers, team leaders, junior and senior recruiters support all client needs and are responsible for handling the company’s end to end sourcing operations. It takes skill, experience, empathy, commitment and teamwork to deliver the best medical candidates to our clients.

Our direct candidate pool has more than 1,000,000 resources we are able to leverage at any given point. We gather the skill assessments for each role, pull resume searches and build pipelines of matched candidates for each recruiter’s roles.

The key to achieving our quality goals is in fostering long-term relationships with our clients and talent, and in using their feedback to continually improve our service. Many of our clients have come to trust Navitas Healthcare and know that they will receive the optimal match of talent, service levels, and pricing to stay competitive. Recognizing that total customer satisfaction is critical to our mission, we monitor our performance to ensure parameters previously defined are being met. The following is an overview of the processes that will continue to be used to measure and track our performance for clients:

• Generation of key performance statistics
• Regular talent performance evaluations
• Web-based quality surveys
• Regular monitoring of the clients’ service level commitments

To exceed service level commitments and ensure satisfaction, we leverage a solid continuous improvement initiative. By initiating Quarterly Business Reviews (QBR’s) with each client will ensure service continuity, adherence to service level commitments, ongoing communication of program objectives and to identify opportunities for efficiencies. Our dedicated team knows what it takes for a supplier to be successful, it’s in all of our DNA. Further, these business reviews will continue to provide us with the opportunity to share ideas and exchange feedback and allow us to accurately measure the level of the dept’s satisfaction.

We stand shoulder to shoulder with our clients until the job is done, and only measure our success in terms of the results we deliver.

Dedicated Account Management: We assign dedicated account teams for each of our clients and make sure to align with your strategic long-term initiatives.

Hyper Focused Delivery Teams: Each team has knowledge and expertise within their own respective fields and then assigned to align clients to complete a holistic team approach.

Retain the Best Consultants: We consistently work to achieve above industry retention levels, so that we can always rely on our contractors to be ready for assignments. Our commitment to our consultants, and our progressive staffing strategies mean you don’t have to worry about losing that perfect consultant.

Personalized Devotion: From our leadership to our coordination staff; we establish relationships with direct clients, we work with short- and long-term milestones, and our efforts are designed to have immediate, material, and quantifiable impact on your staffing goals.

As a healthcare staffing firm dedicated to connecting people with the right jobs, Navitas Healthcare is committed to promoting an inclusive business climate for all people. Our diversity plan is focused on the following pillars:

Purpose:

• Ensure fairness, equality, and diversity in promoting, hiring, compensating, encouraging, and retaining top performing workforce.
• Strive to understand the needs of our leaders and employees (both direct and indirect)
• Delivering programs to the expectations of the clients. Navitas Healthcare wants to emulate the diversity of the communities in which we live, work, and serve.

Objective:

• Strive to sustain a culture of inclusion, where every employee feels valued and respected for their ideas, background, and perspective.
• Ensure our efforts support and benefit clients and society as a whole in accordance with our core value of inclusion of all interests.

Support:

• As a small minority woman owned business, we are positioned to champion diversity as a means to create new opportunities.
• Our leaders embrace the commitment of inclusion as a business strategy, as we work with national partners in diversity space.

Strategy:

• Directly tie our success to the diverse backgrounds, experience and goals of our staff, partners and clients.
• Creating programs to assist clients meet their diversity goals by teaming and partnering with other minority suppliers.
• Professional affiliations (NMSDC, WBENC, WOSB)
• Vendor diversity/partnering programs
• Maintaining a diverse resource pool